Returns & Exchanges

At Julie Vos, we want you to be completely satisfied with your purchase. We offer returns or exchanges on unworn, non-final sale items within 30 days of the original delivery date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS shipping label provided at the end of the return request process.

3

Pack Your Jewelry

Place the items in their original blue jewelry pouch and protective packaging to ensure they arrive in pristine condition.

4

Drop Off and Track

Deliver your package to any authorized UPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing